FingerTec Newsletter Vol: 02 Year: 2013 | Warranty Spare Part Recall


FingerTec News	05/02/2014

At FingerTec, we always strive to give you the best customer service we can, while keeping things cost effective for you. Our warranty system works as such where all you need to do is submit a warranty claim on our warranty claim website, and we’ll replace the defective parts for you without any question, in your next order.

However, to maintain this system, we request that all our partners and resellers return their faulty spare parts of which we have replaced under our warranty scheme, in an interval of 6 months, instead of having to do it immediately.

We thus remind all our resellers and partners to start packing and sending their faulty warranted spare parts back to us*. If you are unsure of what items you have pending, drop an email to warranty@fingertec.com to find out further details.

In the meantime, do urge your clients and end-users to use our warranty e-system at https://www.fingertec.com/ver2/english/e_warranty.htm for a convenient warranty registration system.

*Failing to return outstanding spare parts will risk FingerTec Authorized Resellers
of being blacklisted by the warranty system. For queries,
contact warranty@fingertec.com.