Accomix, one of our Malaysia resellers, is taking their sales to another level with installations of FingerTec products in the confectionary industry, transportation industry and more.
Accomix, which is a combinations of two companies, Accomix IT Sdn. Bhd and Accomix Control Sdn Bhd is an IT and Security Control consultant as well as a certified dealer of leading brands such as TMnet Streamys and FingerTec, with a vision of being the leading solution providers in their industry. Among some of the services that they emphasize on is a fast response time toward their customers to minimize the customers’ down time and build up image and trust among their customers.
“The name ‘Accomix’ is synonymous with ‘total customer satisfaction’ and as such has commanded a strong customer support and loyalty over the years and also in the future”, quoted the company. Their strategy seems to be effective as they have been approached for security solutions by many local companies such as Choc Station Sdn. Bhd., JMB Komuter Raya, Sadra Motor Sdn Bhd, and Senawang Family Store Sdn Bhd.
Along with their current accreditations and emphasis on Research & Development, Quality Control, and Cost Efficiency, FingerTec is proud to be in business with Accomix for it promotes FingerTec’s values from the angle of customer satisfaction. FingerTec is a brand that goes through various efforts to keep our customers such as creating support websites, a 12-hour ceiling time technical support, and various channels for our clientele to provide feedback to us. As Sam Walton, the founder of the successful Wall-Mart chain stores in the US says, “The goal as a company is to have customer service that is not just the best, but legendary”.
