Date | Software & Device Setup | EN |
25-11-22 | How to connect TimeTec TC10 or TC20 to AWDMS (ATT) & Ingress Software | ![]() |
13-10-22 | AWDMS Setup Tools Not Responding or Not Running Completely | ![]() |
22-09-22 | Troubleshooting Guide - Unable to Download User Data from AWDMS into Ingress Software | ![]() |
23-08-22 | Complete Guide on How to Install Ingress Software with MySQL Database | ![]() |
31-05-22 | How to Update License before Adding New Devices in AWDMS Software | ![]() |
31-05-22 | AWDMS Unable to Run or Load | ![]() |
29-04-22 | How to Assign Employee’s Designation in Ingress and Tcmsv3 Software | ![]() |
24-02-22 | How to Upgrade or Reinstall AWDMS Program | ![]() |
16-06-21 | Steps to Change Username on Smart AC1 Series / Face ID 5 Series via Ingress Software | ![]() |
18-05-21 | How to Change the Default Logo in Ingress/ TCMS v3 Report | ![]() |
16-03-21 | Overview on how to connect Smart AC 1 Series / Proface X Series / Face ID 5 Series from the remote location to the main HQ PC via DDNS | ![]() |
16-03-21 | How To Activate AWDMS License in an Offline Mode | ![]() |
25-02-21 | How to Add QF Plus Device in the Existing Ingress Software and TimeTec AWDMS | ![]() |
23-02-21 | How to Download Missing Personnel Information (Fingerprint/Palm/Face) from Device (Smart AC1/Face ID 5 Series) into AWDMS and Ingress Software | ![]() |
19-02-21 | How to Connect Smart AC1 Series & Face ID 5 Series to AWDMS & Ingress Software | ![]() |
23-12-20 | How to Add New Device (Smart AC1 Series / Face ID 5 Series) in existing Ingress Software and TimeTec AWDMS | ![]() |
23-12-20 | Assign User Access Level in Ingress and Synchronize to AWDMS for Smart AC1 and Face ID 5 Series | ![]() |
22-12-20 | Steps to Download Temperature Data from Smart AC1/TD or Face ID 5/TD in Ingress Software and Generate Health Screening Reports | ![]() |
12-08-20 | Frequently Asked Questions (FAQ): Smart AC1/SmartAC1-TD/Smart AC-FTD/FaceID 5/FaceID 5-TD/FaceID 5-FTD with AWDMS/Ingress | ![]() |
12-08-20 | How To Perform Uploading Photos by Batch To Smart AC1/Smart AC1-TD/Smart AC1-FTD/FaceID 5/FaceID 5-TD/FaceID 5-FTD | ![]() |
12-08-20 | How To Download Transaction Data From Smart AC1/ Smart AC1-TD/ Smart AC1-FTD/ FaceID 5/ FaceID 5-TD/ FaceID 5-FTD | ![]() |
10-07-20 | Integrate ZKTeco hardware to FingerTec Software (TCMS V3 or Ingress) | ![]() |
23-06-20 | Enabling Pay Rate display in 3 decimal places in Ingress/ TCMSv3 Software | ![]() |
21-06-19 | OFIS Scanner for Fingerprint Template Registration and Time Attendance Device for Clocking Verification (OFIS TA) in TCMS v3/Ingress | ![]() |
17-05-19 | Periodic Password Change for Ingress Software | ![]() |
02-01-19 | How To Solve Parse Failed Error when Importing User Data from Excel file in Ingress/TCMS V3 | ![]() |
27-06-18 | Prevent Duplicate Password During Enrollment Process (Ingressus Controller / k-Kadex) | ![]() |
27-04-18 | How To Fix Crash During Migration of Data from TCMS V2 to TCMS V3/Ingress | ![]() |
19-10-17 | How to Import Users from Active Directory (AD) using FingerTec Ingress/ TCMS V3 software | ![]() |
26-07-17 | Device Connection Notification in Ingress | ![]() |
15-06-17 | Adding 3G/GPRS Device into Ingress/TCMS V3 | ![]() |
18-04-17 | Ingress Software Update - Version 3.1.0.12 | ![]() |
23-03-17 | Ingress Software Update - Version 3.1.0.7 | ![]() |
22-02-16 | Ingress Mobile - The Easier Way to Enroll Fingerprint | ![]() |
04-12-16 | Navigate Ingress Better | Avoid These 5 Common Mistakes | ![]() |
22-09-16 | Learn to Activate OFIS TA Scanner in Ingress and TCMS V3 for Fingerprint Registration via PC and more. | ![]() |
28-07-16 | Ingress - Multiple Device Operation With One Click : Manage Many Devices Remotely Hassle Free | ![]() |
15-06-16 | Configuring Instant Message Display of Terminals through Ingress Software & TCMS V3 | ![]() |
25-04-16 | Changing Device’s Display Theme and Advertisement Picture through Ingress & TCMS V3 | ![]() |
28-02-16 | 9 Common Mistakes Committed in Ingress, Avoid Them for A Successful Installation | ![]() |
25-02-16 | Understand How To Troubleshoot Connection Error When Using TCP/IP | ![]() |
23-04-16 | Ingress System Admin Access Password Retrieval | ![]() |
19-12-14 | Shifting from Ingress MySQL to Ingress MS Access Made Easy | ![]() |
05-12-14 | Ingress with MS Access | ![]() |
15-09-14 | Ingress Server Installation: How to Choose Between a Workstation and a Dedicated Server | ![]() |
26-09-13 | Top 5 Reasons to Switch from TCMS V2 to Ingress | ![]() |
19-08-13 | Ingress Login via Fingerprint Verification | ![]() |
26-06-13 | Updating Ingress Software Version via Online and Offline Method | ![]() |
27-05-13 | Clearing Terminal Administrator Privilege from Ingress | ![]() |
Date | Attendance Management (Attendance/Clocking/Report/User/Monitoring) | EN |
29-07-22 | Ingress & TCMSv3 - How to Allow Gmail to Send Emails for the Report Scheduler even though th Less Secure Apps Feature has been Disabled by Google | ![]() |
30-11-21 | How to Set Holiday Description on Remark for All Users using User Duty Planner on TCMS v3 or Ingress | ![]() |
21-06-21 | How to Export Attendance Sheet with Job Costing Records via Export Attendance Details for TCMSv3/Ingress | ![]() |
16-04-21 | Ingress / TCMSv3 - What is a Differential Overtime? | ![]() |
14-04-21 | How to manage new user ID when downloading attendance logs if the user ID does not exist in Ingress/TCMSv3 | ![]() |
15-10-20 | How to manage Attendance Photo in the TCMSV3 or Ingress for Face ID FMM platform | ![]() |
04-09-20 | Common Issue on Attendance Sheet Record and How to Fix It - Ingress & TCMSv3 Software | ![]() |
08-07-20 | Differentiating between Suspended User and Expired User in TCMSv3/Ingress software | ![]() |
29-04-20 | New Health Screening Features In Ingress and TCMSV3 Software | ![]() |
25-02-20 | How to Enable Attendance Record from Selected Device in TCMS V3 and Ingress | ![]() |
21-02-20 | Weekly-Schedule Configuration for Double Break Time in Ingress or TCMSV3 | ![]() |
23-12-19 | How to Solve the Red Color Issue in the Data Audit List for Ingress/TCMSv3 software | ![]() |
27-08-19 | Flexi Schedule Configuration for Federal Ministries and Departments of Malaysia 2019 | ![]() |
17-05-19 | Import Roster Function from User Duty Planner to Assign Leave and Change Schedule Number for Specific User via Ingress / TCMS V3 | ![]() |
16-04-19 | How to Merge Two User IDs in TCMS V3/Ingress Without Losing the Transaction Logs | ![]() |
16-04-19 | How to Utilize Deduction No. of Hours and Late In/ Early Out Setting In Clocking Schedule | ![]() |
22-02-19 | How To Configure Holiday Setting and New Year Roster Via TCMS V3/Ingress | ![]() |
25-01-19 | How To Configure Rounding Feature In TCMS V3 And Ingress Software | ![]() |
02-01-19 | How To Auto Export Attendance Data in Specified Folder and Email in TCMS V3/Ingress | ![]() |
28-08-18 | TCMS V3/Ingress Software - How To Import Different User Leave Type And Remark From Excel | ![]() |
24-07-18 | TCMS V3/Ingress - How To Utilize Gmail In Report Scheduler Settings | ![]() |
27-06-18 | How To Manage Half Day Leave In Ingress / TCMS V3 | ![]() |
30-05-18 | Export File to Other PCs on the Same Network Range via Ingress / TCMS V3 | ![]() |
26-03-18 | How To Easily Change User ID In Ingress and TCMS V3 Without Affecting the User’s Transaction Logs | ![]() |
27-02-18 | How to Better Use Features Available in Flexi Schedule to Benefit Your Business | ![]() |
20-12-17 | Configure Alternative Restday Easily in Ingress/TCMS V3 | ![]() |
23-11-17 | Export Scheduler for Attendance and Transaction data in Attendance Module | ![]() |
21-09-17 | Import User and Attendance Record with USB (.dat File) from the Folder Path | ![]() |
19-09-17 | Retrieve deleted transaction data in TCMS V3 / Ingress from TIMING file | ![]() |
25-08-17 | Ingress/TCMS V3 - Configure Open Schedule / Open Shift / Flexible Shift with Qualify Minutes before shift starts feature | ![]() |
19-06-17 | Use of Clocking settings for Overtime in Ingress & TCMS V3 | ![]() |
16-06-17 | 8 Common Mistakes In Attendance Sheet & How to Solve Them | ![]() |
16-06-17 | Utilize OT/Done Columns in Clocking Schedules | ![]() |
16-06-17 | Gross Wages Report In Ingress & TCMS V3 | ![]() |
16-06-17 | Group Duty Roster with Multi Shift Schedule (daily shift) in Ingress & TCMS V3 | ![]() |
16-06-17 | Manually Input Data In Attendance Sheet | ![]() |
16-06-17 | Job Costing function in Ingress & TCMS V3 | ![]() |
16-06-17 | Working Hours Calculation with Overnight-Flexi Schedule in Ingress & TCMS V3 | ![]() |
16-06-17 | Configuring Different OT in Ingress & TCMS V3 | ![]() |
16-06-17 | Overnight Flexi Hour Clocking Schedule in Ingress & TCMS V3 | ![]() |
16-06-17 | Group Duty Roster with Several Shifts in Ingress & TCMS V3 | ![]() |
16-06-17 | Group Duty Roster with Rotational Shift in Ingress & TCMS V3 | ![]() |
16-06-17 | Setup multiple shifts in Ingress & TCMS V3 | ![]() |
16-06-17 | Changing Time Display Format in Ingress & TCMS V3 | ![]() |
16-06-17 | Calculation Formula in Ingress & TCMS V3 Reports | ![]() |
14-06-17 | Weekly Accumulative Overtime Configurations (Overtime only after) | ![]() |
14-06-17 | Configuring the Five Lunch Time Scenarios in Ingress & TCMS V3 | ![]() |
23-03-17 | Import Roster from Excel or Text File Easily in Ingress & TCMS V3 | ![]() |
23-03-17 | Managing and Editing Leave Day using Ingress and TCMS V3 | ![]() |
23-03-17 | Auto Generate Report to a Specific Path using Report Scheduler in Ingress and TCMS V3 | ![]() |
21-01-17 | Automatically Download & Generate Attendance Record in Ingress and TCMS V3 | ![]() |
18-01-17 | Suspend Users Feature Simplifies User Management | ![]() |
18-01-17 | Field Customization Management to Add User Details | ![]() |
16-12-16 | Learn Troubleshooting for Missing Attendance in Ingress & TCMS v3 | ![]() |
28-06-16 | Download & Upload User Data and Download Transaction Data Using USB Flash Disk to Ingress | ![]() |
31-05-16 | Creating an Open Schedule for Shift Roster | ![]() |
26-04-16 | Ingress & TCMS V3- To Include Remaining Lunch Time into Worktime or Overtime | ![]() |
27-03-16 | Ingress – Filter Users by Group or Department in Attendance and Reports Modules | ![]() |
27-11-15 | Ingress & TCMS V3 Software – Reports for Job Costing Function | ![]() |
23-10-15 | Creating Weekly Schedule with Flexible Overtime on Weekends in Ingress & TCMS V3 – Suitable for those who allow overtimes on off days or rest days. | ![]() |
02-10-15 | Gross Wages Report for Companies That Pays Their Employees by Hour | ![]() |
02-09-15 | Disable Online Monitoring / Offline Event | ![]() |
20-08-15 | Customization of Duty Rosters and Application of Leave Remark to Individual Employees in Ingress & TCMCS V3 software | ![]() |
23-06-15 | Configure Roster for Ramadhan | ![]() |
08-06-15 | Ingress Report Scheduler Delivers Reports Automatically to Your Email | ![]() |
24-04-15 | Ingress & TCMS V3 Allows Retrieval of Specific Records from Selected FingerTec Devices for Specific Purpose | ![]() |
18-02-15 | Ingress & TCMS V3 Tip: DO NOT TAMPER with the User Expiry Date in Ingress/TCMS V3 Database | ![]() |
24-02-15 | Fire Roll Call Report is Now Available in Ingress Software | ![]() |
29-07-15 | Tips on Ingress Software Only for Attendance | ![]() |
18-12-15 | When Employees Need To Clock Out Later than Usual, Use “Replace with Latest Clocking” in Ingress & TCMS V3 | ![]() |
13-02-15 | How to Create Different User Roles for Different Levels of Authority in Ingress & TCMSv3 | ![]() |
29-01-15 | Ingress & TCMS V3 - Setting Up Flexi Schedule with 1 Pair Clocking Setup | ![]() |
29-01-15 | Setting Up Email notifications in Ingress software | ![]() |
26-04-14 | Time attendance features in Ingress | ![]() |
16-06-14 | Utilising Ingress to monitor movement and activities | ![]() |
18-04-14 | No Special Characters or Symbol for Username in Ingress Allowed | ![]() |
25-09-13 | Using a USB Flash Disk with Ingress | ![]() |
29-07-13 | Use of Clocking Range in Ingress & TCMS V3 | ![]() |
28-06-13 | Password Management for Administrators and Other Users in Ingress | ![]() |
Date | Database Management (Export/ Import/Migrate) | EN |
21-12-22 | Troubleshooting Guide – Resolve blank device and user tab when restoring Ingress MySQL database into a new PC | ![]() |
21-10-22 | How to Solve the Failed to Upgrade Database Error in Ingress MySQL Software | ![]() |
19-11-20 | How to Solve “Load Default Device Detail Error” in Ingress Software (MySQL) | ![]() |
14-08-20 | Diagnose, Compact and Repair for Microsoft Access Database (TCMS V3 and Ingress MDB) | ![]() |
25-03-20 | Troubleshooting on Ingress DB Installer for Ingress software (mySQL database) | ![]() |
23-12-19 | Steps to Solve “Backdate is not permissible” Error in the TCMSv3/Ingress Software | ![]() |
26-11-19 | How to Fix Missing System Data Source in ODBC for TCMS V3 and Ingress MDB | ![]() |
27-09-19 | Backup and Clean your Database in the Ingress Software (v3.2.2.15) | ![]() |
27-08-19 | The solution to Issuance Date Error when Migrating Date from TCMS V2 to TCMS V3 and Ingress | ![]() |
22-02-19 | TCMS V3 / Ingress - Displaying Header for Text and CSV file when Exporting Attendance Data | ![]() |
25-01-19 | Importing FingerTec Data from Webster to Ingress / TCMS V3 Explained | ![]() |
27-11-18 | How to perform Database Migration from Ingress/TCMS V3 to TimeTec TA | ![]() |
19-01-18 | Common Issues in TCMS V3 / Ingress Software After Database Migration | ![]() |
29-12-17 | 6 Things You Need to Know about Ingress MySQL Database | ![]() |
29-12-17 | Reset TCMS V3 and Ingress mdb for a New Database | ![]() |
25-08-17 | How to connect Ingress software using the MySQL database from another location | ![]() |
21-07-17 | Managing User Data Between Two Ingress Database | ![]() |
20-04-17 | Retrieve Data from FingerTec Cloud Centre FCC to the Ingress Software | ![]() |
22-08-16 | 10 Frequently Asked Questions About FingerTec Database Integration with ERP Solutions | ![]() |
27-03-16 | Backup and restore database management | ![]() |
27-11-15 | Backup/Restore Ingress Database Using 3rd Party MySQL Manager Tool | ![]() |
22-10-15 | Migration Wizard Smoothen Data Migration from TCMS into Ingress | ![]() |
02-10-15 | Ingress & TCMSv3 Software - Exporting Data from Audit List to TXT and CSV format | ![]() |
19-06-15 | Exporting Attendance Data in Ingress for Better Data Management | ![]() |
29-03-15 | Tips: Exporting Thai Database Correctly from TCMS V2 to Ingress | ![]() |
19-02-14 | Backup and Sending Your Software's Database Error Files for Troubleshooting | ![]() |
Date | Door Access Setting (Access level/Permanent Door Open/Ingressus Zone) | EN |
27-06-22 | Fire Alarm System Integration with FingerTec Terminal Wiring Diagram | ![]() |
26-02-20 | How to Configure Holiday Time Zone Setting in Ingress | ![]() |
27-08-19 | How to Setup Interlocking in Ingressus | ![]() |
27-11-18 | How To Configure Ingressus For Fire Alarm System | ![]() |
27-04-18 | How To Configure Ingressus To Trigger Alarm For Doors That Remained Ajar in Ingress | ![]() |
27-04-18 | How To Generate QR Code In Ingress Software | ![]() |
21-09-17 | How to Assign Device as Entry – Exit or In - Out | ![]() |
23-05-17 | FingerTec Special Feature - Ingressus Controllers Features Upgraded | ![]() |
18-04-17 | Use Ingressus Controller with Fire Alarm System for Better Emergency Management | ![]() |
23-02-17 | R2, R3 & FaceID3 - Time Zone Setting Group Transfer from Ingress | ![]() |
29-07-16 | Configuring Access Level of Every Terminal in Ingress for Better Security Control of Your Premises | ![]() |
31-05-16 | The Flexibility Ingress Gives Your Doors (Ingress Permanent Door Open Close Feature) | ![]() |
28-01-16 | Update Your Firmware and Fully Utilize Door Access Features in Ingress for AC900 FEM565, R2 FEM565 and Kadex FEM500 | ![]() |
28-01-16 | Configuring Access Level by Verify Type for a Specific Time in Ingress | ![]() |
22-12-15 | Connecting Ingressus Controller to COMM RS485 for Ingress | ![]() |
27-10-15 | Configuring Fire Alarm in Two Pieces of Ingressus to Open All Doors When Smoke Sensor is Triggered | ![]() |
20-05-15 | Resetting Access Right in Ingress | ![]() |
29-01-15 | Managing Employees with Multiple Time Zone Access to Multiple Doors In Ingress | ![]() |
22-01-15 | Activating the Close and Reverse State in Ingressus | ![]() |
19-12-14 | Activating the Door Closure Delay Siren in Ingressus | ![]() |
08-11-13 | Ingress – Using Door Group to Manage Doors in Multiple Buildings/Floors | ![]() |
29-07-13 | Reboot Terminals After Making Changes to Device & Door Settings | ![]() |
26-06-13 | Configure Anti-Passback Mode Using Ingress | ![]() |
Date | Server-Client Connection | EN |
23-06-20 | How to Solve Error Message “Please make sure you have logged out properly” for Ingress Server and Ingress Client | ![]() |
16-04-19 | Troubleshooting Ingress Server-Client when Server IP Address is Different from Actual IP Address on Server PC | ![]() |
26-07-17 | Troubleshooting Ingress Server–Client by Restoring Fresh Database | ![]() |
22-12-15 | Troubleshooting Ingress Server-Client Connection | ![]() |
15-01-15 | Troubleshooting Tips: Unable to Save Client Workstation Server Settings Error in Ingress | ![]() |
04-12-13 | Steps To Setup Ingress Server And Ingress Client | ![]() |
17-10-13 | Ingress Remote Connection | ![]() |
Date | Ingress Mobile | EN |
01-08-19 | Event Push Notification to Ingress Mobile | ![]() |
22-02-17 | Ingress Mobile - The Easier Way to Enroll Fingerprint | ![]() |
Date | Software Error and Bugs | EN |
24-11-22 | Troubleshooting – How to fix duplicate record inside Attendance Sheet (INGRESS MYSQL DATABASE) | ![]() |
29-04-22 | Error 2502 and Error 2503 When Installing Ingress or TCMS V3 | ![]() |
28-12-21 | Unable to Start Windows Services During TCMSv3/Ingress Installation | ![]() |
27-12-21 | How to Fix Insert User ID and Username Error for Ingress (MySQL) | ![]() |
30-09-21 | Issue when installing Ingress MySQL on HP computer | ![]() |
21-07-21 | Troubleshoot the ‘Total 0 new transaction log(s) downloaded’ Issue for TCMSv3/Ingress | ![]() |
21-10-19 | Resolve “Failed to initialize database connection” error message in Ingress MySQL | ![]() |
28-12-17 | 5 Common Errors in TCMS V3/ Ingress Software and How to Fix It | ![]() |
18-10-16 | Resolve “Failed to initialize database” error message in TCMS V3 & Ingress (MDB) | ![]() |
26-03-16 | How to activate Keylock 7700 in Ingress, and solve Keylock 7700 “Upload User Fail” issue? | ![]() |
27-11-15 | Login Issue After Updating to Ingress v3.0.4 from an Older Ingress Version | ![]() |
03-04-15 | Ingress Software Installation Error Message | ![]() |
23-03-15 | Troubleshooting Tips: Unable to Load Door Details and Generate Attendance | ![]() |
19-11-14 | How to Resolve Error During Restoration of MySQL Database in Ingress | ![]() |
Date | Others (VMS/IP Camera /Payroll/etc.) | EN |
27-06-22 | Export and Import User to excel / text / CSV file for TCMSv3 & Ingress | ![]() |
16-03-21 | How to Post Attendance to Sage UBS Payroll (Malaysia only) | ![]() |
04-02-20 | How to use TimeTec TA with Ingress/TCMSv3 Software Concurrently | ![]() |
22-11-19 | Upload Existing Users and Devices from Ingress to TimeTec TA | ![]() |
19-11-18 | BLE-2 Data Integration With Ingress Software | ![]() |
01-11-18 | Register Visitors in Ingress VMS (Walk-In Visitor, Visitor Check-IN/OUT) | ![]() |
19-10-17 | Ingress VMS Installation Guide | ![]() |
15-07-15 | IngressVMS Web Application | ![]() |