FingerTec Support Roadmap
 
Support requests from customer
Tier 1 support
   24/7 Email
• support@fingertec.com
  Phone calls
• +603 - 8070 9933
  AnyDesk
• http://www.fingertec.com/anydesk
(We deployed Zoho Desk as our support platform)
Tier 2 support
  System diagnose & testing
  Hardware repair
Tier 3 support
  Bug fixing
  Customization