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TIPS FOR FINGERTEC BIOBRIDGE SDK
FINGERTEC BIOBRIDGE SDK NOT WORKING
For computer which has already installed TCMS V2, please ensure that it is TCMS V2.11 and above in
order to work well with FingerTec BioBridge SDK. The earlier version of TCMS V2 will not work with
FingerTec BioBridge SDK.

If you already install FingerTec BioBridge SDK and earlier version of TCMS V2, you will need to upgrade
your TCMS to TCMS V2.11. The TCMS upgrade will not affect your current TCMS database.

Followings are the instructions to resolve your issue:
  1. Please go to your add/remove program to uninstall the Fingertec BioBridge SDK.
  2. After that, please uninstall your FingerTec TCMS V2. (refer to Appendix 1)
  3. For the latest TCMS Software download, please logon to http://tips.fingertec.com/, (username:
    fingertec, password: fingertips), under Section D. Download, look for TCMS V2.11
  4. After finished downloading, please install the TCMS 2.11 (refer to Appendix 1). The installation will
    not affect your existing TCMS database.
  5. After installing the TCMS V2, you may install the FingerTec BioBridge SDK. It is done.
Appendix 1: Upgrade from TCMS V2.1.0 to TCMS V2.1.1

Please follow the steps below to upgrade TCMS V2 from version 2.1.0 to version 2.1.1.:
Step 1: Remove the TCMS V2.1.0 by using the Add/Remove Program in Control Panel.