FingerTec Newsletter Vol: 05 Year: 2014 | Public Services Company Kuwait Solved Attendance Woes with FingerTec H2i

Global News (Asia)

Kuwait

05/05/2014

Public Services Company Kuwait Solved Attendance Woes with FingerTec H2i

The Public Services Company (PSC) was founded in 1996, as a Kuwait Closed Shareholding Company owned mostly by government institutions. In June 2003, PSC’s organization structure was changed as the Kuwait Finance House with the largest share and Al-Awqaf Foundation with 20% share joined together to run its business operations.

The Main Building of Public Services Co.

PSC’s multi-tiered approach to client engagement is dedicated to providing both business-to-consumer and business-to-business programs in various fields such as Health Insurance, Contact Centers, IT solutions and others. PSC has developed industry-specific competencies that allow it to respond to unique demands and opportunities in specific markets, aligning its solutions as closely as possible with its clients’ business goals.

One of PSC’s monumental success stories is the build-and-operate-transfer (BOT) project in 2002 of the National Health Insurance System PSC is still at the helm of this huge project to date. PSC is currently managing The National Health Insurance System in four countries by 21 branches.

One of the biggest challenges of managing The National Health Insurance System for PSC is to keep its 253 staffs that are working around the clock in check. FingerTec H2i access control and time attendance device bundled with its time management solution TCMS V2 were they keys to solve this challenge. With multiple rotational shifts, and H2i ease of use and the great support received from the supplier Trillium United Co., PSC has been able to solve the challenges of processing staff payroll in timely manner, exporting their payroll to Oracle e Business Suite in seconds, and had benefited of the job costing features available in TCMS V2 new version. As of today, PSC management and staff are very happy to have their time attendance system integrated with their payroll system seamlessly.

With one touch on H2i, time is recorded precisely.

Trillium United Co. is FingerTec’s esteemed reseller in Kuwait that always put focus on providing quality products and support to its long list of quality customers. They will continue to oversee the progress in PSC, to make sure that the system matches the client’s expectations.