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Precautions prior to update:
1. Firmware version must be at least Version 6.10
 
To check firmware version in FingerTec terminal:
Press Menu >Sys Info>Dev Info >Firmware version.
 
2. Predefined languages in FingerTec terminal must not be more than 3 languages
a. FingerTec reader can support a maximum of 3 languages simultaneously.
b. To check languages available in the reader, press Menu>Option>System option>Languages
c. If the languages are more than 3, FingerTec readers will response slower or showing abnormal display.
d. If your FingerTec reader has already contain 3 languages, please remove one of them except the default language (English), before you update another language to the reader. English display is default and cannot be deleted.
 
3. Continue to download the tools and files as below:
a. FTLangRemovalTool.exe – to remove language(s) from FingerTec® terminals
b. FTLangUpdateTool.exe – to update language(s) into FingerTec® terminals
c. Languages update file – The file to change the display language and greeting voice.
Available in http://tips.fingertec.com for all models.
 
To remove any language from FingerTec terminal
To remove any language from FingerTec terminal except English, which is the default language, follow the steps below:
 
Step 1
Run the FTLangRemovalTool.exe
 
Step 2
Enter the IP address of the FingerTec terminal
 
Step 3
Choose the language to be removed
 
Step 4
Choose the terminal manufacturing time
 
Step 5
Start to connect to the FingerTec terminal
 
Step 6
Confirm to remove the language
 
Step 7
Restart the FingerTec reader
 
Check the FingerTec terminal.
Press Menu >Option>Sys Option >Language >Check the availability of the removed language.
 
To update language into FingerTec terminal
First, it is a must to download the language update files from http://tips.fingertec.com or you can request the file from your local reseller.
 

NOTE: The language file must be suitable with the FingerTec® model(s) you are using, for example M2R2.ENG, is the English language update file for model M2 and R2. Make sure to NOT update incorrect file to your terminal.

 
Step 1
Run the FTLangUpdateTool.exe
 
Step 2
Enter the IP address of the FingerTec reader
 
Step 3
Choose the language file that is suitable to your FingerTec reader model.
 
Please make sure to choose the language update file that suits to the FingerTec models you are using, for example M2R2.DUTCH, is the language update file for model M2 or R2 for Dutch language.
 
Step 4
Choose the language file that is suitable to your FingerTec reader model.
 
Step 5
Start to update the language file to the FingerTec terminal
 
Step 6
Finish and restart your FingerTec terminal.
When update process is complete, system will prompt you with a message. Click OK to accept.
 
You can see the message “Update successful.” Close the program to end process.

To check your FingerTec reader, press Menu>Option>Sys Option>Language >Check the availability of the newly added language.

 
Any comments or feedbacks please email to editorial@fingertec.com
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