“Our promise to our clients worldwide is to make everything easy and CRM is definitely going to assist us in doing a better job,” comments Teh Hon Seng, Managing Director of FingerTec Worldwide, who is very committed in delivering satisfaction to the customers. Apart from offering resellers and end-users FingerTec’s micro websites for sales and support issues, further integration of the existing system with CRM system is another idea of his to enhance FingerTec services’ quality. “Salesforce.com have been dealing with various large multinational companies and with their international exposure, we are confident that Salesforce.com would bring about more productive change in FingerTec,” he adds. FingerTec’s sales and support teams will use the integrated CRM fully by end of 2008. |